Last Updated: 01/09/2025
1. Introduction
Maharashtra Shiksha Sankalp 2025 (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL] or register for the scholarship exam through our partner institutes.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, grade, school name, parent/guardian name, contact number, email address, and bank account details (for scholarship disbursement).
- Academic Information: Details related to your educational institution and academic performance.
- Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies when you use our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your registration for the scholarship exam.
- To administer the exam and evaluate your performance.
- To disburse scholarships and other awards.
- To communicate with you regarding exam updates, results, and important announcements.
- To improve our website, services, and user experience.
- To comply with legal and regulatory requirements.
4. How We Share Your Information
We may share your information with:
- Partner Institutes: For the purpose of registration and coordination.
- Service Providers: Third-party vendors who assist us in operating our website, conducting the exam (proctoring services), and processing payments.
- Government Authorities: As required by law or to comply with a legal process.
- Tata Steel CSR and EBEC India: For program management, reporting, and impact assessment.
We do not sell, trade, or otherwise transfer your personally identifiable information to unrelated third parties for their marketing purposes.
5. Data Security
We implement a variety of security measures, including encryption and secure servers, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal data, subject to certain legal obligations.
- Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at [Email Address] or [Phone Number].
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ebecindia.in
Phone: +91 8530253835
Refund Policy
Last Updated: 01/09/2025
1. General Policy
The registration fee for the Maharashtra Shiksha Sankalp Exam 2025 is generally non-refundable. By completing the registration and payment process, you acknowledge and agree to this policy.
2. Circumstances for Consideration
Refund requests may be considered only under the following exceptional circumstances, at the sole discretion of the organizing committee:
- Technical Double Payment: If a duplicate payment was accidentally processed.
- Exam Cancellation: In the highly unlikely event that the exam is canceled by the organizers and not rescheduled.
- Exceptional Medical Emergencies: For a registered student, supported by valid medical documentation, that prevents participation entirely. The request must be submitted prior to the exam date.
3. Non-Refundable Scenarios
The registration fee will not be refunded under the following circumstances:
- If the student is unable to appear for the exam for any reason other than those specified in Section 2.
- If the student is dismissed from the exam due to a violation of the exam rules or terms and conditions.
- If the student voluntarily chooses to withdraw their registration.
- Lack of preparation or change of mind.
4. How to Request a Refund
Eligible refund requests must be submitted in writing to [refunds@ebecindia.in] within 7 days of the occurrence of the eligible circumstance. The request must include:
- Student’s full name and registration ID.
- Partner Institute’s name and ID.
- Detailed reason for the refund request.
- Supporting documentation (e.g., medical certificate, proof of double payment).
5. Refund Processing
- Approved refunds will be processed within 30 business days from the date of approval.
- Refunds will be credited back to the original source of payment (e.g., the bank account or card used for the transaction).
- Any transaction fees or processing charges levied by payment gateways will be deducted from the refund amount.
6. Contact for Refund Queries
For any questions regarding this policy or to submit a refund request, please contact:
Email: refund@ebecindia.in
Phone: +91 8530253835.
